A professional website that makes your business easier to understand and contact.

No. Most people do not have it ready, and waiting until you do is the main reason website projects stall. We work out the structure first, which tells you exactly what to write and how much. I will edit what you send for clarity and consistency, and I can point out the gaps as we go.

Most projects take three to five weeks from the first conversation to launch. The build itself is rarely the slow part — waiting on content and feedback is. If your project looks likely to take longer, I will tell you before we start rather than partway through.

Planning and site structure, approximately four to six core pages, responsive design and build, your content organised and lightly edited, an enquiry form, basic search-engine setup, analytics, domain connection, two rounds of revisions, launch support and a handover walkthrough. The full breakdown is on the Website Builds page.

Sometimes. If the underlying site is sound and the problems are structural or visual, a focused set of improvements can be the better option. If it is old, slow or built on something awkward to work with, rebuilding is usually cheaper than repeatedly patching it. I will give you a straight answer after looking at what you have.

Yes, for the everyday things — text, images, prices, opening hours, adding a service. I set the site up so those changes are straightforward and I walk you through them at handover. Larger structural changes are worth a conversation first.

No. Hosting, domain registration and any premium software or plugin licences are billed to you directly by those providers, so you own them outright and are never locked in through me. I will recommend options and set everything up, and the ongoing costs are usually modest.

I include launch support and a handover walkthrough as standard, and I am happy to answer questions in the weeks after going live. I do not currently offer open-ended maintenance retainers or on-call support. If you want a periodic review or a batch of updates, we can agree that as a separate piece of work.

No. Selling products online brings payments, inventory, shipping, tax and ongoing operational work, and that is a different service to the one I am building. If you need a store, I would rather point you elsewhere than take it on badly.

No, and anyone who does is guessing. What I can do is build the site so search engines can read it properly: sensible page structure, real headings, fast loading, clear titles and descriptions, a sitemap and mobile-friendly pages. That is the groundwork. Rankings then depend on your market, your competition and time.

You get the site live on your own domain and hosting, a walkthrough of how it works, and written notes covering the changes you are likely to want to make. Everything is in your name and your accounts. If you later want to work with someone else, nothing is tied to me.

I am building the first collection of work for this focused service. Early projects are priced lower in exchange for being able to show the finished website as an example and, if you are happy with it, to talk about how the project went. That is the whole arrangement — there is no catch and no obligation to provide either.

Mainly the number of pages, how much of the content already exists, and whether anything needs to connect to another system such as a booking tool. I give you a fixed price before we start, so the number you agree is the number you pay unless you ask for something outside the agreed scope.

A deposit to book the project in, and the balance on completion before the site goes live. Details are set out in writing before anything starts. [Payment terms and invoicing details]

That is fine — additional pages are quoted individually and added to the project price up front. Most small service businesses need fewer pages than they expect, and we will work that out during planning rather than guessing at the start.